![]() Minimum one year customer service experience. Preferred Knowledge, Skills and AbilitiesĪbility to assess if customers may be under the influence of drugs or alcohol. Knowledge of and adherence to safety policies and procedures.Ībility to identify counterfeit, foreign, or mutilated money. Good listening skills with the ability to process information quickly to make recommendations or propose solutions to a customer’s needs or problems.Ībility to stay calm in a fast-paced environment without showing stress or frustration.Ībility to use computer keyboard and standard toll equipment including ticket printer and reader, credit card machine, receipt printer, DATIM, counting machine, etc.Ībility to use phone and radio communications.Ībility to use common hand tools (e.g., screwdriver, plier) and office supplies.Ībility to multi-task – communicating with headquarters while keeping traffic flow maximized.
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